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MMD > Archives > July 1998 > 1998.07.13 > 13Prev  Next


QRS Pianomation Problem
By Andy Taylor

Hello gang,  Well, a small disaster struck Tempola Music rolls today:
Our Pianomation system in the Foster piano smoked!

The piano was merrily playing away and stopped dead.  A small wisp of
smoke came from the power supply.  (A person once told me that my music
"would smoke a piano," but this is ridiculous!)

Well, QRS, in Florida, had a frantic Andy on the phone.  They assisted
me every way possible, trouble-shooting the problem.  We determined the
power supply had given up.  A new one is on the way, no problem there.
They also told me to stop worrying about it, they would replace the
whole unit if they had to!

They point I am making is that QRS will fully stand behind their
product, which is very rare to find today.  Too many times I buy
something and the Company who makes it will forget all about you
once you make the sale.  Not so at QRS!

Best Regards
Andy & Chris Taylor  - "The Lone Arranger"
Tempola Music Rolls - "Taylor Made" Just For You
http://home.swbell.net/tempola/index.htm


(Message sent Mon 13 Jul 1998, 18:31:57 GMT, from time zone GMT-0500.)

Key Words in Subject:  Pianomation, Problem, QRS

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