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MMD > Archives > January 1997 > 1997.01.21 > 10Prev  Next

Player Piano Company
By Matthew Caulfield

Durrell Armstrong's Player Piano Company has all the characteristics, both good and bad, of an old-fashioned business run by a man who loves the work that pays him his living. PPC's phone man clearly feels that time is money and that both the company and the customer are well served by efficient and precise order-taking. Personally I find that attitude a refeshing change from the couldn't-care-less pseudo-intimacy required of its service personnel by many other companies.

(Message sent Tue 21 Jan 1997, 17:47:12 GMT, from time zone GMT-0500.)

Key Words in Subject:  Company, Piano, Player

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