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MMD > Archives > December 2001 > 2001.12.17 > 10Prev  Next

Piano Top Is Not For Knick-Knacks Either
By John A. Tuttle

Hi All,  Thank you, Tim Baxter!  Your comment about curio breakage hits
the nail on the head.  In fact, some 20 years ago a piano tuner friend
of mine was sued by the piano owner because she claimed that he broke
an "antique lamp".  Since that day I will not remove anything from the
top of a piano.  That's not my job -- I'm not a housekeeper!

So, here it is in writing: "If you call me in to service your player
piano, be prepared to remove everything from the top before I get
there.  And if you don't remove everything before I get there, be
prepared to get charged $80/hour while I wait for you to remove

Why should I put myself in jeopardy because a customer elects to use
the top of their piano as a showcase, or as storage space?  The way
I see it is that I have to assume enough liability as it is for the
piano and the player mechanism.  I'll be darned if I'll accept further
liability just because the customer has no respect for either the piano
or me!


John A. Tuttle

(Message sent Mon 17 Dec 2001, 23:12:05 GMT, from time zone GMT-0500.)

Key Words in Subject:  Either, Is, Knick-Knacks, Not, Piano, Top

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