Margie King writes:

> "My name is Margie and I have just in herited an old player piano...

Hi Margie,

I live in Palo Alto with my wife, two cats, two player pianos and just
recently, a player organ.  I would recommend two people for you to
contact.  For player action service I would recommend Rick Buswha (I
have trouble with the pronunciation too.  It's something like
Boozz-Wha).  He works in the service center at Carnes Piano in Town &
Country Village.  But I have heard thru the grapevine that the service
center is being closed.  True? I don't know.  Try this number for the
service shop - 415 328-6439 and ask for Rick.  For tuning and piano
service, I would highly recommend Fanke Martin (pronounced Frank-a.
It's German).  He apprenticed at, and worked for Steinway for many
years.  He has done magic with my piano.  He also works with Rick so he
is very understanding about players.  Try      408 847-0615 to reach
Franke.  Please don't let the other guy gut your piano.

I have other phone numbers for both Rick and Franke.  If you have
problems contacting them you are welcome to contact me and we can work
together to get your piano fixed.  I am pretty sure you won't have any
problems though.

Good Luck

Walt Carroll

Walter_Carroll@hp.com