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Dealing with Overseas Customers
By Hauke Marxsen

Hi All,  My experiences with US collectors are more or less good.
I wouldn't sell my small parts to the USA, because there are too many
additional costs.  But a few times I have exchanged parts with people
in the USA (only things which I am very interested in).

It worked very well, with one exception.  Once I exchanged a musical
box and some other small parts for a greater number of Thorens 4.5 inch
discs.  The receiver wrote me following e-mail: "Yes, we received the
two packages, late in January.  The music box is very pretty, both in
looks and in music!"

Half of the discs I got from that person had a horrible sound.  I asked
that person if he could send me some other discs or some other things
instead of them, and in that case I would send back those discs.  From
that moment I never got a message from that person.

Out of that I have learned that you can do nothing over that distance
-- deal only with people you know very well.

Regards from Hauke Marxsen (Germany)



(Message sent Tue, 21 Dec 1999 17:26:09 +0100 , from time zone +0100.)

Key Words in Subject:  Customers, Dealing, Overseas

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