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Non-responsive Roll Dealer
By Tom Lear

There was a posting in MMDigest 070913 for used piano rolls for sale in
California.  I visited the site and ordered and paid for a batch of
rolls.  Within a couple of days I found more rolls on the site and put
in an additional order, but never received a confirmation or price on
the second order, nor have I received the original order after two
months.  The web site continues to be updated, so someone must be
around.

After waiting a month, I sent email inquiries weekly for three weeks,
but received no response.  I thought that maybe my email address was
being blocked by some overactive spam control; so I sent another
inquiry by snail mail a week ago, but still no response.

Is it just me or are others experiencing the same problem with this
supplier?  I am deliberately not naming names; any others similarly
affected will know whom I am referring to.  I don't want to trash a
fellow MMDer, as I prefer to think that there must be a legitimate
reason for this situation.  All indications are that this individual is
an upstanding member of the mechanical music community.  But I am at a
loss to explain this breakdown in communication.

If you have any information regarding my situation, please write me
off-list (leartom@aol.com.geentroep; deleting .geentroep).

Tom Lear
Tujunga, Calif.



(Message sent Sun, 11 Nov 2007 18:42:49 EST , from time zone -0500.)

Key Words in Subject:  Dealer, Non-responsive, Roll

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