I had a customer who owned a 10-year-old Story & Clark Universal
player piano.  The rolls on their piano also would not advance.

Not being sure what the cause of the trouble was, I called Story
& Clark in Seneca, Pennsylvania.  The technician there was very
friendly and helpful.  He told me that there was a 90% chance the
cause was a bad gear or motor and 10% chance it was the circuit board.
He recommended I buy the motor and gear box for $80.  I could return
the motor for a full refund should the cause lie elsewhere.

I installed the new motor and it was the solution.  The technicians
at Story & Clark were always there when I called and also helped me
out on two other occasions.

Bill Maguire

 [ The chief engineer/technician at QRS Story & Clark is John Omiatek
 [ (pronounced OM-ya-tek), and all who have dealt with him feel,
 [ as you do, that he's really friendly and helpful.  -- Robbie