[ Ref. Don Janisch in 230627 MMDigest ] I had the same problem and found that the rubber on the lower roller had gotten too hard to do much pulling of old paper. I tried a typewriter platen rubber rejuvenator and it worked for a while but not more than a year. I had finally had the part recovered. Depending on where you are located there are still places out there that redo them. Here is a link for JJ Short if you are a Facebook member: https://www.facebook.com/profile.php?id=100063508513380 Kurt Morrison Tacoma, Wahington [ More links: [ https://www.jjshort.com/Recovered-Rubber-Rollers.php [ https://harwoodrubber.com/manufacturing-repair/ [ https://www.rol-tec.com/roller-recovering-services/ [ -- Robbie