| Digest Nr | Subject and Author |
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| 2007.06.29.04 | Limit of Liability When Customer Can't Be Found, from Steve Bentley |
| 2007.06.28.03 | Limit of Liability When Customer Can't Be Found, from Rob Goodale |
| 2007.06.28.02 | Limit of Liability When Customer Can't Be Found, from Jeff Bridges |
| 2007.06.27.07 | Limit of Liability When Customer Can't Be Found, from John A. Tuttle |
| 2007.06.27.06 | Limit of Liability When Customer Can't Be Found, from Ray Finch |
| 2007.06.27.05 | Limit of Liability When Customer Can't Be Found, from Randy Hammond |
| 2007.06.26.02 | Limit of Liability When Customer Can't Be Found, from John A. Tuttle |
| 2006.12.22.03 | Know Your Customer and What He Wants, from John A. Tuttle |
| 2006.02.20.03 | Satisfy the Customer with Minimal Repairs, from Donald Barton |
| 2006.02.17.04 | Satisfy the Customer with Minimal Repairs, from John A. Tuttle |
| 2002.09.23.03 | Customer Wants a Non-Original Case Finish, from Tom Lear |
| 2002.09.22.06 | Customer Wants a Non-Original Case Finish, from Miguel de Mattos |
| 2002.09.22.05 | Customer Wants a Non-Original Case Finish, from Dan Wilson, London |
| 2002.09.22.04 | Customer Wants a Non-Original Case Finish, from Eliyahu Shahar |
| 2002.09.21.04 | Customer Wants a Non-Original Case Finish, from Mark Kinsler |
| 2002.09.19.04 | Customer Wants a Non-Original Case Finish, from Stephen Kent Goodman |
| 2001.09.10.03 | Music Roll Publishers and Customer Relations, from Bruce Clark |
| 2001.04.11.02 | The Customer Is Always Right, from John A. Tuttle |
| 2000.11.15.04 | Seek Boston Customer for Instrument Mover, from Dave Smith |
| 1999.10.31.08 | Work for the Understanding Customer, from Brian Thornton |
| 1999.01.16.13 | The Customer Sets the Piano Quality, from Roy Ulrich |
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