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MMD > Archives > September 1998 > 1998.09.18 > 04Prev  Next

Rachmaninoff Rolls on Telarc CD-80489
By Jim Moore

I  was curious if anyone else has ordered the above selection from
Telarc and has received nothing. I ordered the disc some time ago and
also sent two additional "E" mails to them and have heard nothing back.
'makes a fellow a little nervous to send off a CC number and get nothing
in return.

Thanks Jim Moore

 [ Knowing how ethical e-commerce sites work, I think its much more
 [ likely that your order was lost.  I'd encourage you to do two things.
 [ First, call your credit card vendor's 800 number and find out if the
 [ charge has been made.  Then call Telarc's 800 number (you should
 [ be able to find it on their web page) and ask them to "trace" your
 [ order.  If you got an order confirmation number when you submitted
 [ your order this will be easier, but they should be able to look you
 [ up by name and address.  Most likely the order was lost before the
 [ charge was made to your card.  Mail order vendors are held to very
 [ high standards by the credit card processors. You shouldn't have any
 [ problem getting this resolved.     -- Jody

(Message sent Fri 18 Sep 1998, 00:57:25 GMT, from time zone GMT-0700.)

Key Words in Subject:  CD-80489, Rachmaninoff, Rolls, Telarc

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