Hi All,  Spencer Chase is right on the money when he says the movers
don't have a clue what they're doing in most cases.  Even those with
years of experience often mess up when dealing with a reproducing
grand.  Grands with the Duo-Art 'through-the-action' tubing are
especially susceptible to damage.

Such was the case with a reproducing grand that I serviced in Ohio this
past weekend.  Not only was the case damaged by improper handling, but
the stack was slightly out of position (because it was the 'contact'
point when the unit was tipped), and control tubes under the keybed
where 'ripped'.  Needless to say, the unit sounded awful and looked
abused when I arrived.

About six hours later everything was working properly and the case
looked pretty good, but I don't want to be the accountant who has to
tell the movers what it cost to fix the piano that they damaged --
Ouch!  They lost money on this one!  Maybe they will learn a lesson.

Musically,

John A. Tuttle
Brick, New Jersey
http://www.player-care.com

 [ Last Friday I watched as three men hired by the piano store
 [ installed a big rented Yamaha C7 Disklavier piano on the stage.
 [ While the piano was resting vertically on the moving board, they
 [ attached the pedal lyre and the rear leg and the treble corner leg.
 [ Then they tilted the piano horizontal with all the weight and stress
 [ on only the rear leg and the pedal lyre, which wiggled visibly but
 [ seemingly wasn't harmed.  The pedal lyre was resting on a thick pad
 [ while the piano was tipped.
 [
 [ I shuddered and resolved that, the next time I have a grand piano
 [ moved, I will remove and hide the pedal lyre before the movers
 [ arrive!  -- Robbie