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MMD > Archives > September 2002 > 2002.09.21 > 04Prev  Next

Customer Wants a Non-Original Case Finish
By Mark Kinsler

I truly sympathize with anyone whose customer wishes to essentially
vandalize a fine old instrument.  It's a really tough situation.

This is one of the problems when you make a business out of a
hobby/obsession.  One of the reasons that I had a moderate amount
of luck in electronics is that it was never a hobby for me -- always
a business.  If a customer wanted something weird done to a Fine Old
Amplifier or something, it didn't bother me a lot.

But since I'm an enthusiast in many other areas, I can easily see the
problem that a fine craftsman would have with someone who wishes to
paint a Steinway a nice lime green to match the rumpus room furniture.
You need the business, but at what cost to integrity?

I don't think that there's any good solution.

Mark Kinsler
Lancaster, Ohio USA

(Message sent Sat 21 Sep 2002, 03:35:27 GMT, from time zone GMT-0400.)

Key Words in Subject:  Case, Customer, Finish, Non-Original, Wants

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