Moe Goldy asked in 081020 MMD:

> Has anyone else been having problems with orders to Leather Supply
> House?  Over the last month, my order has not been acknowledged and
> numerous messages to their voice mail have not been answered.

I called the business telephone number 1-908-389-1000 and proprietor
Mike Madeira answered immediately.  I told him that customers have
reported they're unable to contact him and we discussed what the
problem might be.

Mike said telephone calls are sometimes disconnected when calls to his
shop telephone are transferred to his cell phone.  Regarding unanswered
email, Mike thinks the problem is with the spam filters applied by his
web page ISP to <info@leathersupplyhouse.com> as well as at AOL where
all his emails are forwarded.

Mike asks that customers who don't receive a reply to voice messages or
email please send a letter by mail or send a fax message to the fax
number below -- the fax machine is very reliable, he says (plus the
sender gets a little confirmation report that the recipient received
the fax message okay).

  Mike Madeira
  Leather Supply House
  345 Hazel Avenue
  Garwood, NJ  07027 USA
  tel.: 1-908-389-1000
  fax:  1-908-789-0647
  email: mike@leathersupplyhouse.com
  http://www.leathersupplyhouse.com/ 

Robbie Rhodes
Mechanical Music Digest